Avoid impulsive decisions

Stressful and/or ambiguous workplace situations can increase the likelihood we’ll react or make decisions impulsively. In these situations, how we’re feeling (emotionally driven decisions), rather than reason or logic, may guide our reactions. Unfortunately, this type of decision making can lead to poor results. It can also increase negative emotional reactions, both for yourself and among other workers.

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We can’t always predict when a workplace situation will elicit emotionally driven (or impulsive) decision making. We can, however, try to anticipate the situations that commonly feature issues like:

  • Urgent time demands
  • Conflicting demands around what can or should be done
  • Ambiguity in roles and responsibilities
  • Above-average difficulty or complexity in tasks

 

Try to anticipate the types of stressful and/or ambiguous situations that come up for you in your workplace. Think about how you can proactively act to reduce the likelihood that you’ll make an impulsive decision in the moment.

Common workplace situations I find stressful or ambiguous

 

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What I can do to reduce the likelihood of making an emotionally driven decision

 

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Contributors include:Dr. Joti SamraMary Ann Baynton

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